Lowongan Kerja PT Shopee Internasional Indonesia

Shopee adalah No. 1 Tempat Belanja Online se-Indonesia. Shopee merupakan sebuah platform yang dirancang khusus untuk menyuguhkan pengalaman berbelanja online yang mudah, aman dan cepat dengan sistem pembayaran dan dukungan logistik yang kuat. Shopee memiliki tujuan untuk terus berkembang menjadi e-commerce pilihan utama di Indonesia. Shopee memiliki beragam pilihan kategori produk, mulai dari Elektronik, Perlengkapan Rumah, Kesehatan, Kecantikan, Ibu & Bayi, Fashion hingga Perlengkapan Olahraga.

Berikut adalah Lowongan Kerja PT Shopee Internasional Indonesia

1. Customer Service Trainer

Job Description:

1. Develop curriculum to support classroom training & regular refreshment training
2. Conduct timely constructive feedback and counselling of the trainees
3. Design and evaluate training material for technical/soft skills training
4. Arrange operation training
5. Deliver some training (on-boarding, etc)
6. Do training administration & report

Requirements:

1. Diploma or Bachelor degree from reputable university
2. Minimum 1 year experience as a trainer in a customer service contact center environment (get used to: Training Need Analysis, Training Design and
3. Development, Training Delivery, Coaching & Training Evaluation)
4. Driven and motivated
5. Excellent communication skills
6. Strong analytical and problem-solving skills
7. Good team player, positive attitude and eager to learn

2. Customer Service Quality Assurance

Job Description:

1. Supervise the work of customer service to ensure adherence to quality standards, deadlines, and proper procedures
2. Document call center processes and FAQs, and work on continuous improvement
3. Achieve qualitative call monitoring & scoring goals as established
4. Provide reports related with quality score of all agents on ongoing basis (daily, weekly, monthly)

Requirements:

1. Min. Diploma Degree
2. Min. 1 year experience as QA within CS Area
3. Strong communication skills
4. Good team player, positive attitude, eagerness to learn
5. Strong analytical & problem solving skill

Mari bergabung bersama lebih dari 312.000 followers dengan memfollow instagram @officialkerja untuk update lowongan kerja terbaru dan terbaik setiap harinya.

Seluruh proses tahapan seleksi tidak dipungut biaya apapun. Tetap waspada terhadap penipuan.

Tata Cara Pendaftaran:

• Be a part of our fast-growing team and contribute to our tremendous growth in Indonesia:

APPLY – Customer Service Trainer

APPLY – Customer Service Quality Assurance

Join our dynamic and exciting team to have the chance for you to lead and make a real impact!

Note: Semua link sama, silahkan apply melalui salah satunya yang menurut Anda mudah.

Mari bergabung di Channel Telegram OFFICIALKERJA, agar tidak ketinggalan informasi lowongan kerja terbaru, KLIK DISINI

Perhatian !! Kami tidak pernah meminta imbalan atau biaya dalam bentuk apapun terhadap rekrutmen di situs ini, apabila ada pihak yang mengatasnamakan kami atau perusahaan meminta biaya seperti transportasi atau akomodasi atau yang lainnya bisa dipastikan itu PALSU !!!.